KEPUASAN KONSUMEN DESTINASI WISATA TAMAN TEBING BREKSI MELALUI KUALITAS PELAYANAN SEBAGAI VARIABEL MEDIASI
Article Sidebar
Published
Mar 31, 2024
Main Article Content
Abstract
Research on consumer behavior is important in the world of business, including in the filed of tourism business. One of the tourism objects that is relatively new so that it still needs suggestions from researches for its development is Breksi Cliff in Sleman Regency. This research aims to study the effect of personal value on service quality and the effects of personal value and service quality on the satisfaction of Breksi Cliff tourists. This research used Partial Least Squares-Structural Equation model approach which was built from a sample of 200 tourists which was collected through a survey in Breksi Cliff. This research found that personal value affects service quality, that service quality affects tourist satisfaction and that personal value influences tourist satisfaction both directly and indirectly through service quality.
Article Details
How to Cite
Pertiwi, A., Saraswati, B., Fevriera, S., Siwi, V., & Agilita, Y. (2024). KEPUASAN KONSUMEN DESTINASI WISATA TAMAN TEBING BREKSI MELALUI KUALITAS PELAYANAN SEBAGAI VARIABEL MEDIASI. Dinamika Ekonomi: Jurnal Ekonomi Dan Bisnis, 17(1), 30-49. https://doi.org/https://doi.org/10.53651/jdeb.v17i1.472
Section
Articles
This work is licensed under a Creative Commons Attribution 4.0 International License.
This work is licensed under a Creative Commons Attribution 4.0 International License
References
Agyeiwaah, E., Adongo, R., Dimache, A., & Wondirad, A. (2016). Make a customer, not a sale: Tourist satisfaction in Hong Kong. Tourist Management, 57, 68–79. https://doi.org/https://doi.org/10.1016/j.tourman.2016.05.014
Al-Ababneh, M. (2013). Service Quality and its Impact on Tourist Satisfaction. Interdisciplinary Journal of Contemporary Research in Business, 4(12), 164–177. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3633075
Alica, J. S. (2023, July 23). Sepuluh Contoh Personal Values. Osc.Medcom.Id. https://osc.medcom.id/community/sepuluh-contoh-personal-values-5962
Alvianna, S. (2017). Analisis Pengaruh Harga, Produk, dan Kualitas Layanan terhadap Kepuasan Wisatawan di Taman Wisata Air Wendit KABUPATEN MALANG. Pesona, 2(1), 1–12. https://doi.org/https://doi.org/10.26905/jpp.v2i1.1263
Aprilia, D., Pujiastuti, E. E., & Hadi, L. (2019). The Effect of Destination Image, E-WOM, on Tourist Satisfaction and Trust. Dialetika, 4(1), 85–95. https://doi.org/https://doi.org/10.36636/dialektika.v4i1.287
Aprilia, E. R., Sunarti, & Pangestuti, E. (2017). Pengaruh Daya Tarik Wisata dan Fasilitas Layanan terhadap Kepuasan Wisatawan di Pantai Balekambang Kabupaten Malang. Jurnal Administrasi Bisnis, 51(2). http://administrasibisnis.studentjournal.ub.ac.id/index.php/jab/article/view/2126
Ashartono, R., Rahmanita, M., & Lemy, D. M. (2018). The Effect of Destination Management and Community Participation to The Visitors Consumption at Tebing Breksi Sleman Yogyakarta. Tourism Research Journal, 2(1), 1–13. https://doi.org/https://doi.org/10.30647/trj.v2i1.19
Astuti, R. (2021). Analisis Pengaruh Atraksi, Fasilitas, dan Pelayanan terhadap Kepuasan Wisatawan (Studi Kasus di Taman Tebing Breksi Sleman) [STP AMPTA]. http://repository.ampta.ac.id/1117/
Astuti, W. A., Hidayat, M., & Darwin, R. (2017). Pengaruh Investasi, Tenaga Kerja dan Pertumbuhan Penduduk Terhadap Pertumbuhan Ekonomi di Kabupaten Pelalawan. Jurnal Akuntansi Dan Ekonomika, 7(2), 141–147.
Battour, M., Battor, M., & Bhatti, M. A. (2013). Islamic Attributes of Destination: Construct Development and Measurement Validation, and Their Impact on Tourist Satisfaction. International Journal of Tourism Research, 16(1). https://doi.org/https://doi.org/10.1002/jtr.1947
Bulan, T. P. L., Chandra, R., & Amilia, S. (2018). Pengaruh Persepsi Konsumen terhadap Kualitas Layanan dan Minat Beli di Kota Langsa (Ritel Tradisional vs Modern). Jurnal Samudra Ekonomi Dan Bisnis, 9(2), 138–149. https://doi.org/https://doi.org/10.33059/jseb.v9i2.762
Chan, A., Hsu, C. H. C., & Baum, T. (2015). The Impact of Tour Service Performance on Tourist Satisfaction and Behavioral Intentions: A Study of Chinese Tourists in Hong Kong. Journal of Travel & Tourism Marketing, 32(1–2), 18–33. https://doi.org/https://doi.org/10.1080/10548408.2014.986010
Daffa, K. Van, & Ratnasari, I. (2022). Pengaruh Citra Destinasi dan Promosi Terhadap Kepuasan Wisatawan di Puncak Sempur Kabupaten Karawang. Jurnal Ilmiah Wahana Pendidikan, 8(1), 362–372. https://doi.org/https://doi.org/10.5281/zenodo.5847407
Dewy, M. A. P. (2018). Analisis Permintaan Objek Wisata Tebing Breksi Kabupaten Sleman dengan Pendekatan Travel Cost Method [Universitas Islam Indonesia]. https://dspace.uii.ac.id/handle/123456789/7999
Durie, A. D., & Kadebe, A. M. (2017). Determinants of Tourist Satisfaction: Evidence from Tourist Destination Sites in Amhara Region, Ethiopia. Singaporean Journal of Business Economics, and Management Studies, 5(8), 36–45. https://doi.org/https://doi.org/10.12816/0037548
Gani, Muh. A. A. (2020). Analisis Kepuasan Wisatawan Terhadap Objek Wisata Bahari di Kota Makassar. Journal of Managemen Science, 1(2), 309–324. https://doi.org/https://doi.org/10.33096/jms.v1i2.293
Guo, Y., Barnes, S. J., & Jia, Q. (2017). Mining Meaning from Online Ratings and Reviews: Tourist Satisfaction Analysis Using Latent Dirichlet Allocation. Tourism Management, 59, 467–483. https://doi.org/https://doi.org/10.1016/j.tourman.2016.09.009
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate Data Analysis (Eight). CENGAGE.
Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R. Springer. https://doi.org/https://doi.org/10.1007/978-3-030-80519-7
Handayani, S., Wahyudin, N., & Khairiyansyah. (2019). Fasilitas, Aksesibilitas Dan Daya Tarik Wisata Terhadap Kepuasan Wisatawan. Jurnal Ilmiah Manajemen Dan Bisnis, 20(2), 122–133. https://doi.org/https://doi.org/10.30596/jimb.v20i2.3228
Hanunnindya, R. P., & Marsoyo, A. (2022). Tingkat Kepentingan dan Kinerja Destinasi Wisata Taman Tebing Breksi berdasarkan Persepsi Wisatawan. Cakra Wisata, 23(1), 23–34. https://jurnal.uns.ac.id/cakra-wisata/article/view/61088
Hayati, S. N. (2023). Pengaruh Etika Bisni Islam, Kualitas Layanan dan Citra Destinasi terhadap Tebing Breksi Yogyakarta [Universitas Islam Negeri Raden Mas Said Surakarta]. https://eprints.iain-surakarta.ac.id/6463/1/Sofia%20NH-%20Skripsi%20Fix.pdf
Hayes, A. F. (2022). Introduction to Mediation, Moderation, and Conditional Process Analysis: A Regression-Based Approach (Third). The Guilford Press. https://books.google.co.id/books?id=-P-BzgEACAAJ&printsec=frontcover&hl=id&source=gbs_ge_summary_r&cad=0#v=onepage&q&f=false
Hendijani, R. B. (2016). Effect of food experience on tourist satisfaction: the case of Indonesia. International Journal of Culture, Tourism and Hospitality Research, 10(3), 282–283. https://doi.org/https://doi.org/10.1108/IJCTHR-04-2015-0030
Henseler, J., & Sarstedt, M. (2013). Goodness-of-Fit Indices for Partial Least Squares Path Modeling. Computational Statistics, 28, 565–580. https://doi.org/10.1007/s00180-012-0317-1
Huang, S. (Sam), & Crotts, J. (2019). Relationships Between Hofstede’s Cultural Dimensions and Tourist Satisfaction: A Cross-Country Cross-Sample Examination. Tourism Management, 72, 232–241. https://doi.org/https://doi.org/10.1016/j.tourman.2018.12.001
Ihalauw, J. J. O. I. (2008). Konstruk Teori: Komponen dan Proses. Grasindo.
Islami, M. E. N. (2020). Dampak Keberadaan Objek Wisata Tebing Breksi terhadap Kehidupan Sosial Ekonomi Masyarakat di Desa Sambirejo, Prambanan, Kabupaten Sleman. Media Wisata, 18(1), 129–144. https://doi.org/https://doi.org/10.36276/mws.v18i1.83
Kalebos, F. (2016). Faktor-Faktor Yang Mempengaruhi Kepuasan Wisatawan Yang Berkunjung Ke Daerah Wisata Kepulauan. Jurnal Riset Bisnis Dan Manajemen, 4(3), 489–502. https://ejournal.unsrat.ac.id/v2/index.php/jrbm/article/view/12748
Kapanewon Prambanan. (2023). Tebing Breksi. https://prambanan.slemankab.go.id/tebing-breksi/
Kirom, N. R., Sudarmiatin, & Putra, I. W. J. A. (2016). Faktor-faktor Penentu Daya Tarik Wisata Budaya dan Pengaruhnya Terhadap Kepuasan Wisatawan. Jurnal Pendidikan: Teori, Penelitian Dan Pengembangan, 1(3), 536–546. http://journal.um.ac.id/index.php/jptpp/article/view/6184
Kristiutami, Y. P. (2017). Pengaruh Keputusan Berkunjung Terhadap Kepuasan Wisatawan Di Museum Geologi Bandung. Jurnal Pariwisata, 4(1), 53–62. https://doi.org/https://doi.org/10.31294/par.v4i1.1761
Kurniawati, I., Baiquni, M., & Wiyono, D. (2020). The Response of the Community Towards The Development of Tourism in Tebing Breksi Yogyakarta. Pringgitan, 1(2), 109–122. https://doi.org/http://dx.doi.org/10.47256/prg.v1i2.116
Liu, X., Li, J. (Justin), & Kim, W. G. (2015). The Role of Travel Experience in The Structural Relationships Among Tourists’ Perceived Image, Satisfaction, and Behavioral Intentions. Tourism and Hospitality Research, 17(2), 1–12. https://doi.org/https://doi.org/10.1177/1467358415610371
Majid, R. L. G. W., & Djunaedi, A. (2018). Partisipasi Stakeholder Dalam Penataan Dan Pengembangan Geoheritage Tebing Breksi Dalam Kawasan Cagar Budaya Candi Ijo [Universitas Gadjah Mada]. https://etd.repository.ugm.ac.id/home/detail_pencarian/162784
Martin, H. S., Herrero, A., & Salmones, M. del M. G. (2019). An Integrative Model of Destination Brand Equity and Tourist Satisfaction. Current Issues in Tourism, 22(16), 1–22. https://doi.org/https://doi.org/10.1080/13683500.2018.1428286
Mervelito, M. G. P., Rahardjo, P., & Herlambang, S. (2020). Studi Keberhasilan Pengelolaan Objek Wisata Taman Tebing Breksi Berbasis Community Based Tourism (CBT) oleh Masyarakat Desa Sambirejo, Kabupaten Sleman. Jurnal Stupa, 2(2), 2673–2686. https://doi.org/https://doi.org/10.24912/stupa.v2i2.8880
Monandar, A. A. (2019). Analisis Pengaruh Daya Tarik Wisata Tebing Breksi Terhadap Minat Kunjungan Wisatawan [STP AMPTA]. http://repository.ampta.ac.id/707/
Mulyana, A., & Gayatri, I. ayu M. E. M. (2022). Pengaruh Komponen Destinasi Wisata Terhadap Kepuasan Wisatawan. Ekombis Review, 10(1), 25–36. https://doi.org/https://doi.org/10.37676/ekombis.v10i1.1753
Naufal, M. F. (2020). Manajemen Branding Geotourism Taman Tebing Breksi Berbasis Pemberdayaan Masyarakat [Universitas Muhammadiyah Yogyakarta]. https://etd.umy.ac.id/id/eprint/1238/
Nuraistie, R. D. K., & Kusworo, H. A. (2022). Implementasi dan Peran Aktor dalam Inovasi Lembaga Pariwisata Berbasis Masyarakat (Kasus: BUM Desa Sambimulyo Kalurahan Sambirejo) [Universitas Gadjah Mada]. https://etd.repository.ugm.ac.id/penelitian/detail/219001
Nurwanto. (2020). Evaluasi Dampak Pembangunan Pariwisata Menggunakan Konsep Community Based Tourism (CBT) di Kawasan Wisata Tebing Breksi. Jurnal Kepariwisataan Indonesia, 14(2), 109–124. https://doi.org/https://doi.org/10.47608/jki.v14i22020.109-124
Pamungkas, B., Warto, & Mugijatna. (2019). Negotiation Between Stakeholders of Commodification: Roles and Impacts as Stakeholders in Tebing Breksi Prambanan. Jantro, 21(1), 111–120. https://doi.org/https://doi.org/10.25077/jantro.v21.n1.p111-120.2019
Pantoro, E. I., Jokom, R., & Harianto, A. (2017). Harapan dan Persepsi Konsumsi terhadap Kualitas Layanan di Kantin di Universitas Kristen Petra. 5(2), 501–509. https://publication.petra.ac.id/index.php/manajemen-perhotelan/article/view/5983
Pranyoto, V. S. (2016, November 20). Wisatawan ke Taman Tebing Breksi Meningkat Tajam. AntaraYogya. https://jogja.antaranews.com/berita/343464/wisatawan-ke-taman-tebing-breksi-meningkat-tajam
Pratiwi, H. C. R., & Firdaus, M. C. (2023). Strategi Pengembangan Obyek Wisata Taman Tebing Breksi Sebagai Daya Tarik Wisata di Desa Sambirejo [Universitas Galuh]. http://repository.unigal.ac.id/handle/123456789/3148
Purwaningsih, R. M. (2013). Pengaruh Kualitas Pelayanan Pemandu Wisata terhadap Kepuasan Wisatawan di Candi Prambanan, Tinjauan Khusus pada Kemampuan Berbahasa Verbal. Jurnal Nasional Pariwisata, 5(3), 146–153. https://doi.org/https://doi.org/10.22146/jnp.6688
Rahmawati, H. A., & Krisnajawa, I. M. (2017). Pengembangan Destinasi Wisata Taman Tebing Breksi di Dusun Nglengkong Desa Sambirejo Prambanan Sleman [Universitas Gadjah Mada]. https://etd.repository.ugm.ac.id/penelitian/detail/130098
Rajesh, R. (2013). Impact of Tourist Perceptions, Destination Image and Tourist Satisfaction on Destination Loyalty: A Conceptual Model . PASOS, Revista de Turismo y Patrimonio Cultural, 11(3), 67–78. https://www.redalyc.org/pdf/881/88128048007.pdf
Ramseook-Munhurrun, P., Seebaluck, V. N., & Naidoo, P. (2015). Examining The Structural Relationships of Destination Image, Perceived Value, Tourist Satisfaction and Loyalty: Case of Mauritius. Procedia, 175, 252–259. https://doi.org/https://doi.org/10.1016/j.sbspro.2015.01.1198
Rizdiyanti, E., Sucipto, H., & Aisyah, N. (2022). Analisis Pengaruh Harga Tiket, Fasilitas dan Kualitas Pelayanan Terhadap Kepuasan Pengunjung Desa Wisata Hutan Mangrove Pandansari Brebes. Jurnal Kewarganegraan, 6(2), 4864–4874. https://doi.org/https://doi.org/10.31316/jk.v6i2.4035
Ryanda, R., & Wulansari, N. (2021). Pengaruh Sarana dan Prasarana Wisata Terhadap Kepuasan Wisatawan di Pulau Pasumpahan Padang. Jurnal Kajian Pariwisata Dan Bisnis Perhotelan, 2(1), 1–6. https://doi.org/https://doi.org/10.24036/jkpbp.v2i1.19172
Samun, D. N. E. (2023). Pengaruh Daya Tarik Wisata terhadap Minat Kunjungan Wisatawan di Tebing Breksi Kabupaten Sleman [STP AMPTA]. http://repository.ampta.ac.id/1628/
Sangkaeng, S., Mananeke, L., & Oroh, S. G. (2015). Pengaruh Citra, Promosi dan Kualitas Pelayanan Objek Wisata terhadap Kepuasan Wisatawan di Objek Wisata Taman Laut Bunaken Sulawesi Utara. Jurnal EMBA, 3(3). https://doi.org/https://doi.org/10.35794/emba.3.3.2015.10113
Sangpikul, A. (2018). The Effects of Travel Experience Dimensions on Tourist Satisfaction and Destination Loyalty: The Case of An Island Destination. International Journal of Culture, Tourism and Hospitality Research, 12(1), 106–123. https://doi.org/https://doi.org/10.1108/IJCTHR-06-2017-0067
Saputra, S. D. (2018). Persepsi dan Preferensi Wisatawan Tebing Breksi Sleman Yogyakarta terhadap Potensi Wisata Syariah [Universitas Islam Indonesia]. https://dspace.uii.ac.id/handle/123456789/11165
Setiyono, A. T., & Pinasti, V. I. S. (2017). Stretegi Pengembangan Obeyk Wisata Taman Tebing Breksi Sebagai Daya Tarik Wisata di Desa Sambirejo Kecamatan Prambanan Kabupaten Sleman Yogyakarta [Universitas Negeri Yogyakarta]. https://journal.student.uny.ac.id/index.php/societas/article/viewFile/9116/8787
Setyawan, I. A., Tio, M. R. S., & Nugroho, H. S. (2023). Strategi Pengelola Pokdarwis Desa Ssambirejo Dalam Aktivitas Pariwisata Tebing Breksi. Jurnal Dinamika, 3(1), 63–74. https://doi.org/https://doi.org/10.54895/dinamika.v3i1.2227
Sharma, S. (2022). Impact of Destination Perception on Tourists’ Satisfaction: A Cross-Sectional Study. International Journal of Early Childhood Special Education (INT-JECSE), 14(5), 9032–9036. https://doi.org/10.48047/intjecse/v14i5.1175
Simaremare, H. D., & Nurbani, L. (2018, October 1). Pengaruh Kualitas Layanan Terhadap Kepuasan Pengunjung Objek Wisata Tebing Breksi Yogyakarta. Business and Economics Conference in Utilizing of Modern Technology. https://journal.unimma.ac.id/index.php/conference/article/view/3622
Sitepu, A. S. A. B., & Sendra, I. M. (2022). Pengaruh Kualitas Pelayanan terhadap Kepuasan Wisatawan Nusantara di Pelauhan Telaga Punggur Batam pada Era New Normal. Tour & Travel Studies, 10(1), 126–131. https://doi.org/https://doi.org/10.24843/IPTA.2022.v10.i01.p14
Solomon, M. R. (2019). Consumer Behavior: Buying, Having and Being (13th ed.). Pearson.
Suanmali, S. (2014). Factors Affecting Tourist Satisfaction: An Empirical Study in the Northern Part of Thailand . SHS Web of Conferences 12. https://pdfs.semanticscholar.org/f68a/919f6fd4670a5de31ac9499fee3a746c86cb.pdf
Sudarwan, W. E., Zahra, S., & Tabrani, M. B. (2021). Fasilitas, Aksesibilitas dan Daya Tarik Wisata Pengaruhnya terhadap Kepuasan Wisatawan Pantai Sawarna Kabupaten Lebak. Jurnal Valuasi, 1(1), 284–294. https://doi.org/https://doi.org/10.46306/vls.v1i1.29
Suhartanto, D., Kusdibyo, L., Chen, B., Dean, D., & Setiawati, L. (2020). Predicting Consumer Behaviour in Tourism Industry: Comparing Structural Equation Modelling (SEM) and Multiple Regression. Materials Science and Engineering. https://doi.org/10.1088/1757-899X/830/3/032090
Suhartapa. (2022). Pengaruh Kualitas Pelayanan terhadap Kepuasan Wisatawan di Taman Indonesia Kaya Semarang. Khasanah Ilmu: Jurnal Pariwisata Dan Budaya, 13(2), 99–107. https://doi.org/https://doi.org/10.31294/khi.v13i2.12337
Sujarweni, V. W., & Jaya, I. M. L. M. (2018). Community Empowerment in the Development of Geoheritage Tourism Cliff Breksi for Improved Livelihood Villagers Sambirejo Yogyakarta [Pemberdayaan Masyarakat dalam Pengembangan Wisata Warisan Geoheritage Tebing Breksi untuk Peningkatan Taraf Hidup Warga Desa Sambirejo Yogyakarta]. Memperkuat Produktivitas Untuk Ketahanan Ekonomi Nasional, 915–919. https://scholar.archive.org/work/mztwjdcyovenpnfc2sym7lk6jq/access/wayback/http://prosiding.relawanjurnal.id/index.php/comdev/article/download/389/162
Taber, K. S. (2018). The Use of Cronbach’s Alpha When Developing and Reporting Research Instruments in Science Education. Research in Science Education, 48, 1273–1296. https://doi.org/10.1007/s11165-016-9602-2
Utari, V. I. (2021). Analisis Peran Komponen Objek Daya Tarik Wisata Dalam Menciptakan Kepuasan Berkunjung Wisatawan di Tebing Breksi Kabupaten Sleman [STP AMPTA]. http://repository.ampta.ac.id/1340/
Wang, T.-L., Tran, P. T. K., & Tran, V. T. (2017). Destination Perceived Quality, Tourist Satisfaction and Word-of-Mouth. Tourism Review, 72(4), 392–410. https://doi.org/https://doi.org/10.1108/TR-06-2017-0103
Yanti, D. K., & Widyanti, N. N. W. (2021). Jumlah Kunjungan Wisatawan ke Tebing Breksi Turun Drastis. Kompas. https://travel.kompas.com/read/2021/05/22/143700127/jumlah-kunjungan-wisatawan-ke-tebing-breksi-turun-drastis
Al-Ababneh, M. (2013). Service Quality and its Impact on Tourist Satisfaction. Interdisciplinary Journal of Contemporary Research in Business, 4(12), 164–177. https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3633075
Alica, J. S. (2023, July 23). Sepuluh Contoh Personal Values. Osc.Medcom.Id. https://osc.medcom.id/community/sepuluh-contoh-personal-values-5962
Alvianna, S. (2017). Analisis Pengaruh Harga, Produk, dan Kualitas Layanan terhadap Kepuasan Wisatawan di Taman Wisata Air Wendit KABUPATEN MALANG. Pesona, 2(1), 1–12. https://doi.org/https://doi.org/10.26905/jpp.v2i1.1263
Aprilia, D., Pujiastuti, E. E., & Hadi, L. (2019). The Effect of Destination Image, E-WOM, on Tourist Satisfaction and Trust. Dialetika, 4(1), 85–95. https://doi.org/https://doi.org/10.36636/dialektika.v4i1.287
Aprilia, E. R., Sunarti, & Pangestuti, E. (2017). Pengaruh Daya Tarik Wisata dan Fasilitas Layanan terhadap Kepuasan Wisatawan di Pantai Balekambang Kabupaten Malang. Jurnal Administrasi Bisnis, 51(2). http://administrasibisnis.studentjournal.ub.ac.id/index.php/jab/article/view/2126
Ashartono, R., Rahmanita, M., & Lemy, D. M. (2018). The Effect of Destination Management and Community Participation to The Visitors Consumption at Tebing Breksi Sleman Yogyakarta. Tourism Research Journal, 2(1), 1–13. https://doi.org/https://doi.org/10.30647/trj.v2i1.19
Astuti, R. (2021). Analisis Pengaruh Atraksi, Fasilitas, dan Pelayanan terhadap Kepuasan Wisatawan (Studi Kasus di Taman Tebing Breksi Sleman) [STP AMPTA]. http://repository.ampta.ac.id/1117/
Astuti, W. A., Hidayat, M., & Darwin, R. (2017). Pengaruh Investasi, Tenaga Kerja dan Pertumbuhan Penduduk Terhadap Pertumbuhan Ekonomi di Kabupaten Pelalawan. Jurnal Akuntansi Dan Ekonomika, 7(2), 141–147.
Battour, M., Battor, M., & Bhatti, M. A. (2013). Islamic Attributes of Destination: Construct Development and Measurement Validation, and Their Impact on Tourist Satisfaction. International Journal of Tourism Research, 16(1). https://doi.org/https://doi.org/10.1002/jtr.1947
Bulan, T. P. L., Chandra, R., & Amilia, S. (2018). Pengaruh Persepsi Konsumen terhadap Kualitas Layanan dan Minat Beli di Kota Langsa (Ritel Tradisional vs Modern). Jurnal Samudra Ekonomi Dan Bisnis, 9(2), 138–149. https://doi.org/https://doi.org/10.33059/jseb.v9i2.762
Chan, A., Hsu, C. H. C., & Baum, T. (2015). The Impact of Tour Service Performance on Tourist Satisfaction and Behavioral Intentions: A Study of Chinese Tourists in Hong Kong. Journal of Travel & Tourism Marketing, 32(1–2), 18–33. https://doi.org/https://doi.org/10.1080/10548408.2014.986010
Daffa, K. Van, & Ratnasari, I. (2022). Pengaruh Citra Destinasi dan Promosi Terhadap Kepuasan Wisatawan di Puncak Sempur Kabupaten Karawang. Jurnal Ilmiah Wahana Pendidikan, 8(1), 362–372. https://doi.org/https://doi.org/10.5281/zenodo.5847407
Dewy, M. A. P. (2018). Analisis Permintaan Objek Wisata Tebing Breksi Kabupaten Sleman dengan Pendekatan Travel Cost Method [Universitas Islam Indonesia]. https://dspace.uii.ac.id/handle/123456789/7999
Durie, A. D., & Kadebe, A. M. (2017). Determinants of Tourist Satisfaction: Evidence from Tourist Destination Sites in Amhara Region, Ethiopia. Singaporean Journal of Business Economics, and Management Studies, 5(8), 36–45. https://doi.org/https://doi.org/10.12816/0037548
Gani, Muh. A. A. (2020). Analisis Kepuasan Wisatawan Terhadap Objek Wisata Bahari di Kota Makassar. Journal of Managemen Science, 1(2), 309–324. https://doi.org/https://doi.org/10.33096/jms.v1i2.293
Guo, Y., Barnes, S. J., & Jia, Q. (2017). Mining Meaning from Online Ratings and Reviews: Tourist Satisfaction Analysis Using Latent Dirichlet Allocation. Tourism Management, 59, 467–483. https://doi.org/https://doi.org/10.1016/j.tourman.2016.09.009
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate Data Analysis (Eight). CENGAGE.
Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R. Springer. https://doi.org/https://doi.org/10.1007/978-3-030-80519-7
Handayani, S., Wahyudin, N., & Khairiyansyah. (2019). Fasilitas, Aksesibilitas Dan Daya Tarik Wisata Terhadap Kepuasan Wisatawan. Jurnal Ilmiah Manajemen Dan Bisnis, 20(2), 122–133. https://doi.org/https://doi.org/10.30596/jimb.v20i2.3228
Hanunnindya, R. P., & Marsoyo, A. (2022). Tingkat Kepentingan dan Kinerja Destinasi Wisata Taman Tebing Breksi berdasarkan Persepsi Wisatawan. Cakra Wisata, 23(1), 23–34. https://jurnal.uns.ac.id/cakra-wisata/article/view/61088
Hayati, S. N. (2023). Pengaruh Etika Bisni Islam, Kualitas Layanan dan Citra Destinasi terhadap Tebing Breksi Yogyakarta [Universitas Islam Negeri Raden Mas Said Surakarta]. https://eprints.iain-surakarta.ac.id/6463/1/Sofia%20NH-%20Skripsi%20Fix.pdf
Hayes, A. F. (2022). Introduction to Mediation, Moderation, and Conditional Process Analysis: A Regression-Based Approach (Third). The Guilford Press. https://books.google.co.id/books?id=-P-BzgEACAAJ&printsec=frontcover&hl=id&source=gbs_ge_summary_r&cad=0#v=onepage&q&f=false
Hendijani, R. B. (2016). Effect of food experience on tourist satisfaction: the case of Indonesia. International Journal of Culture, Tourism and Hospitality Research, 10(3), 282–283. https://doi.org/https://doi.org/10.1108/IJCTHR-04-2015-0030
Henseler, J., & Sarstedt, M. (2013). Goodness-of-Fit Indices for Partial Least Squares Path Modeling. Computational Statistics, 28, 565–580. https://doi.org/10.1007/s00180-012-0317-1
Huang, S. (Sam), & Crotts, J. (2019). Relationships Between Hofstede’s Cultural Dimensions and Tourist Satisfaction: A Cross-Country Cross-Sample Examination. Tourism Management, 72, 232–241. https://doi.org/https://doi.org/10.1016/j.tourman.2018.12.001
Ihalauw, J. J. O. I. (2008). Konstruk Teori: Komponen dan Proses. Grasindo.
Islami, M. E. N. (2020). Dampak Keberadaan Objek Wisata Tebing Breksi terhadap Kehidupan Sosial Ekonomi Masyarakat di Desa Sambirejo, Prambanan, Kabupaten Sleman. Media Wisata, 18(1), 129–144. https://doi.org/https://doi.org/10.36276/mws.v18i1.83
Kalebos, F. (2016). Faktor-Faktor Yang Mempengaruhi Kepuasan Wisatawan Yang Berkunjung Ke Daerah Wisata Kepulauan. Jurnal Riset Bisnis Dan Manajemen, 4(3), 489–502. https://ejournal.unsrat.ac.id/v2/index.php/jrbm/article/view/12748
Kapanewon Prambanan. (2023). Tebing Breksi. https://prambanan.slemankab.go.id/tebing-breksi/
Kirom, N. R., Sudarmiatin, & Putra, I. W. J. A. (2016). Faktor-faktor Penentu Daya Tarik Wisata Budaya dan Pengaruhnya Terhadap Kepuasan Wisatawan. Jurnal Pendidikan: Teori, Penelitian Dan Pengembangan, 1(3), 536–546. http://journal.um.ac.id/index.php/jptpp/article/view/6184
Kristiutami, Y. P. (2017). Pengaruh Keputusan Berkunjung Terhadap Kepuasan Wisatawan Di Museum Geologi Bandung. Jurnal Pariwisata, 4(1), 53–62. https://doi.org/https://doi.org/10.31294/par.v4i1.1761
Kurniawati, I., Baiquni, M., & Wiyono, D. (2020). The Response of the Community Towards The Development of Tourism in Tebing Breksi Yogyakarta. Pringgitan, 1(2), 109–122. https://doi.org/http://dx.doi.org/10.47256/prg.v1i2.116
Liu, X., Li, J. (Justin), & Kim, W. G. (2015). The Role of Travel Experience in The Structural Relationships Among Tourists’ Perceived Image, Satisfaction, and Behavioral Intentions. Tourism and Hospitality Research, 17(2), 1–12. https://doi.org/https://doi.org/10.1177/1467358415610371
Majid, R. L. G. W., & Djunaedi, A. (2018). Partisipasi Stakeholder Dalam Penataan Dan Pengembangan Geoheritage Tebing Breksi Dalam Kawasan Cagar Budaya Candi Ijo [Universitas Gadjah Mada]. https://etd.repository.ugm.ac.id/home/detail_pencarian/162784
Martin, H. S., Herrero, A., & Salmones, M. del M. G. (2019). An Integrative Model of Destination Brand Equity and Tourist Satisfaction. Current Issues in Tourism, 22(16), 1–22. https://doi.org/https://doi.org/10.1080/13683500.2018.1428286
Mervelito, M. G. P., Rahardjo, P., & Herlambang, S. (2020). Studi Keberhasilan Pengelolaan Objek Wisata Taman Tebing Breksi Berbasis Community Based Tourism (CBT) oleh Masyarakat Desa Sambirejo, Kabupaten Sleman. Jurnal Stupa, 2(2), 2673–2686. https://doi.org/https://doi.org/10.24912/stupa.v2i2.8880
Monandar, A. A. (2019). Analisis Pengaruh Daya Tarik Wisata Tebing Breksi Terhadap Minat Kunjungan Wisatawan [STP AMPTA]. http://repository.ampta.ac.id/707/
Mulyana, A., & Gayatri, I. ayu M. E. M. (2022). Pengaruh Komponen Destinasi Wisata Terhadap Kepuasan Wisatawan. Ekombis Review, 10(1), 25–36. https://doi.org/https://doi.org/10.37676/ekombis.v10i1.1753
Naufal, M. F. (2020). Manajemen Branding Geotourism Taman Tebing Breksi Berbasis Pemberdayaan Masyarakat [Universitas Muhammadiyah Yogyakarta]. https://etd.umy.ac.id/id/eprint/1238/
Nuraistie, R. D. K., & Kusworo, H. A. (2022). Implementasi dan Peran Aktor dalam Inovasi Lembaga Pariwisata Berbasis Masyarakat (Kasus: BUM Desa Sambimulyo Kalurahan Sambirejo) [Universitas Gadjah Mada]. https://etd.repository.ugm.ac.id/penelitian/detail/219001
Nurwanto. (2020). Evaluasi Dampak Pembangunan Pariwisata Menggunakan Konsep Community Based Tourism (CBT) di Kawasan Wisata Tebing Breksi. Jurnal Kepariwisataan Indonesia, 14(2), 109–124. https://doi.org/https://doi.org/10.47608/jki.v14i22020.109-124
Pamungkas, B., Warto, & Mugijatna. (2019). Negotiation Between Stakeholders of Commodification: Roles and Impacts as Stakeholders in Tebing Breksi Prambanan. Jantro, 21(1), 111–120. https://doi.org/https://doi.org/10.25077/jantro.v21.n1.p111-120.2019
Pantoro, E. I., Jokom, R., & Harianto, A. (2017). Harapan dan Persepsi Konsumsi terhadap Kualitas Layanan di Kantin di Universitas Kristen Petra. 5(2), 501–509. https://publication.petra.ac.id/index.php/manajemen-perhotelan/article/view/5983
Pranyoto, V. S. (2016, November 20). Wisatawan ke Taman Tebing Breksi Meningkat Tajam. AntaraYogya. https://jogja.antaranews.com/berita/343464/wisatawan-ke-taman-tebing-breksi-meningkat-tajam
Pratiwi, H. C. R., & Firdaus, M. C. (2023). Strategi Pengembangan Obyek Wisata Taman Tebing Breksi Sebagai Daya Tarik Wisata di Desa Sambirejo [Universitas Galuh]. http://repository.unigal.ac.id/handle/123456789/3148
Purwaningsih, R. M. (2013). Pengaruh Kualitas Pelayanan Pemandu Wisata terhadap Kepuasan Wisatawan di Candi Prambanan, Tinjauan Khusus pada Kemampuan Berbahasa Verbal. Jurnal Nasional Pariwisata, 5(3), 146–153. https://doi.org/https://doi.org/10.22146/jnp.6688
Rahmawati, H. A., & Krisnajawa, I. M. (2017). Pengembangan Destinasi Wisata Taman Tebing Breksi di Dusun Nglengkong Desa Sambirejo Prambanan Sleman [Universitas Gadjah Mada]. https://etd.repository.ugm.ac.id/penelitian/detail/130098
Rajesh, R. (2013). Impact of Tourist Perceptions, Destination Image and Tourist Satisfaction on Destination Loyalty: A Conceptual Model . PASOS, Revista de Turismo y Patrimonio Cultural, 11(3), 67–78. https://www.redalyc.org/pdf/881/88128048007.pdf
Ramseook-Munhurrun, P., Seebaluck, V. N., & Naidoo, P. (2015). Examining The Structural Relationships of Destination Image, Perceived Value, Tourist Satisfaction and Loyalty: Case of Mauritius. Procedia, 175, 252–259. https://doi.org/https://doi.org/10.1016/j.sbspro.2015.01.1198
Rizdiyanti, E., Sucipto, H., & Aisyah, N. (2022). Analisis Pengaruh Harga Tiket, Fasilitas dan Kualitas Pelayanan Terhadap Kepuasan Pengunjung Desa Wisata Hutan Mangrove Pandansari Brebes. Jurnal Kewarganegraan, 6(2), 4864–4874. https://doi.org/https://doi.org/10.31316/jk.v6i2.4035
Ryanda, R., & Wulansari, N. (2021). Pengaruh Sarana dan Prasarana Wisata Terhadap Kepuasan Wisatawan di Pulau Pasumpahan Padang. Jurnal Kajian Pariwisata Dan Bisnis Perhotelan, 2(1), 1–6. https://doi.org/https://doi.org/10.24036/jkpbp.v2i1.19172
Samun, D. N. E. (2023). Pengaruh Daya Tarik Wisata terhadap Minat Kunjungan Wisatawan di Tebing Breksi Kabupaten Sleman [STP AMPTA]. http://repository.ampta.ac.id/1628/
Sangkaeng, S., Mananeke, L., & Oroh, S. G. (2015). Pengaruh Citra, Promosi dan Kualitas Pelayanan Objek Wisata terhadap Kepuasan Wisatawan di Objek Wisata Taman Laut Bunaken Sulawesi Utara. Jurnal EMBA, 3(3). https://doi.org/https://doi.org/10.35794/emba.3.3.2015.10113
Sangpikul, A. (2018). The Effects of Travel Experience Dimensions on Tourist Satisfaction and Destination Loyalty: The Case of An Island Destination. International Journal of Culture, Tourism and Hospitality Research, 12(1), 106–123. https://doi.org/https://doi.org/10.1108/IJCTHR-06-2017-0067
Saputra, S. D. (2018). Persepsi dan Preferensi Wisatawan Tebing Breksi Sleman Yogyakarta terhadap Potensi Wisata Syariah [Universitas Islam Indonesia]. https://dspace.uii.ac.id/handle/123456789/11165
Setiyono, A. T., & Pinasti, V. I. S. (2017). Stretegi Pengembangan Obeyk Wisata Taman Tebing Breksi Sebagai Daya Tarik Wisata di Desa Sambirejo Kecamatan Prambanan Kabupaten Sleman Yogyakarta [Universitas Negeri Yogyakarta]. https://journal.student.uny.ac.id/index.php/societas/article/viewFile/9116/8787
Setyawan, I. A., Tio, M. R. S., & Nugroho, H. S. (2023). Strategi Pengelola Pokdarwis Desa Ssambirejo Dalam Aktivitas Pariwisata Tebing Breksi. Jurnal Dinamika, 3(1), 63–74. https://doi.org/https://doi.org/10.54895/dinamika.v3i1.2227
Sharma, S. (2022). Impact of Destination Perception on Tourists’ Satisfaction: A Cross-Sectional Study. International Journal of Early Childhood Special Education (INT-JECSE), 14(5), 9032–9036. https://doi.org/10.48047/intjecse/v14i5.1175
Simaremare, H. D., & Nurbani, L. (2018, October 1). Pengaruh Kualitas Layanan Terhadap Kepuasan Pengunjung Objek Wisata Tebing Breksi Yogyakarta. Business and Economics Conference in Utilizing of Modern Technology. https://journal.unimma.ac.id/index.php/conference/article/view/3622
Sitepu, A. S. A. B., & Sendra, I. M. (2022). Pengaruh Kualitas Pelayanan terhadap Kepuasan Wisatawan Nusantara di Pelauhan Telaga Punggur Batam pada Era New Normal. Tour & Travel Studies, 10(1), 126–131. https://doi.org/https://doi.org/10.24843/IPTA.2022.v10.i01.p14
Solomon, M. R. (2019). Consumer Behavior: Buying, Having and Being (13th ed.). Pearson.
Suanmali, S. (2014). Factors Affecting Tourist Satisfaction: An Empirical Study in the Northern Part of Thailand . SHS Web of Conferences 12. https://pdfs.semanticscholar.org/f68a/919f6fd4670a5de31ac9499fee3a746c86cb.pdf
Sudarwan, W. E., Zahra, S., & Tabrani, M. B. (2021). Fasilitas, Aksesibilitas dan Daya Tarik Wisata Pengaruhnya terhadap Kepuasan Wisatawan Pantai Sawarna Kabupaten Lebak. Jurnal Valuasi, 1(1), 284–294. https://doi.org/https://doi.org/10.46306/vls.v1i1.29
Suhartanto, D., Kusdibyo, L., Chen, B., Dean, D., & Setiawati, L. (2020). Predicting Consumer Behaviour in Tourism Industry: Comparing Structural Equation Modelling (SEM) and Multiple Regression. Materials Science and Engineering. https://doi.org/10.1088/1757-899X/830/3/032090
Suhartapa. (2022). Pengaruh Kualitas Pelayanan terhadap Kepuasan Wisatawan di Taman Indonesia Kaya Semarang. Khasanah Ilmu: Jurnal Pariwisata Dan Budaya, 13(2), 99–107. https://doi.org/https://doi.org/10.31294/khi.v13i2.12337
Sujarweni, V. W., & Jaya, I. M. L. M. (2018). Community Empowerment in the Development of Geoheritage Tourism Cliff Breksi for Improved Livelihood Villagers Sambirejo Yogyakarta [Pemberdayaan Masyarakat dalam Pengembangan Wisata Warisan Geoheritage Tebing Breksi untuk Peningkatan Taraf Hidup Warga Desa Sambirejo Yogyakarta]. Memperkuat Produktivitas Untuk Ketahanan Ekonomi Nasional, 915–919. https://scholar.archive.org/work/mztwjdcyovenpnfc2sym7lk6jq/access/wayback/http://prosiding.relawanjurnal.id/index.php/comdev/article/download/389/162
Taber, K. S. (2018). The Use of Cronbach’s Alpha When Developing and Reporting Research Instruments in Science Education. Research in Science Education, 48, 1273–1296. https://doi.org/10.1007/s11165-016-9602-2
Utari, V. I. (2021). Analisis Peran Komponen Objek Daya Tarik Wisata Dalam Menciptakan Kepuasan Berkunjung Wisatawan di Tebing Breksi Kabupaten Sleman [STP AMPTA]. http://repository.ampta.ac.id/1340/
Wang, T.-L., Tran, P. T. K., & Tran, V. T. (2017). Destination Perceived Quality, Tourist Satisfaction and Word-of-Mouth. Tourism Review, 72(4), 392–410. https://doi.org/https://doi.org/10.1108/TR-06-2017-0103
Yanti, D. K., & Widyanti, N. N. W. (2021). Jumlah Kunjungan Wisatawan ke Tebing Breksi Turun Drastis. Kompas. https://travel.kompas.com/read/2021/05/22/143700127/jumlah-kunjungan-wisatawan-ke-tebing-breksi-turun-drastis