SUMBER DAYA MANUSIA, OPERASIONAL, PEMASARAN, DAN KEBIJAKAN PEMERINTAH TERHADAP KINERJA UMKM DI KOTA SURABAYA
Main Article Content
Abstract
Abstract,
The research aims to determine the effect of financial literacy, financial behavior, human resources, operations, marketing, and government policies on the performance of MSMEs in the city of Surabaya.
Measurement of variables using a Likert scale with forty-three statements and for financial literacy variables also uses the Guttman scale with five questions. The sample used in this study were 108 MSME respondents, registered as assisted by the Surabaya Office of Cooperatives and Micro Business in 2018. Data is collected using questionnaires. The data analysis technique uses multiple regression analysis with the SPSS application.
The results of the analysis showed that the financial behavior of business owners and marketing had an effect on the performance of MSMEs in Surabaya, meaning that the better financial behavior of business owners and the better marketing can improve business performance.
Article Details
This work is licensed under a Creative Commons Attribution 4.0 International License
References
Detik.(2018). Jadi Penggerak Ekonomi, Begini Kondisi UMKM RI. Retrieved November 22, 2018, from https://finance.detik.com/berita-ekonomi-bisnis/d-4119386/jadi-penggerak-ekonomi-begini-kondisi-umkm-ri
Detiknews.(2018). Wali Kota Risma Ingin UKM Surabaya Lebih Kompetitif. Retrieved from https://news.detik.com/berita-jawa-timur/d-3904062/wali-kota-risma-ingin-ukm-surabaya-lebih-kompetitif
Eresia-Eke, C. E., & Raath, C. (2013).SMME Owners’ Financial Literacy and Business Growth. Mediterranean Journal of Social Sciences, 4, 397–406.
Ghozali, I. (2016). Aplikasi Analisis Multivariate dengan Program IBM SPSS 23. Semarang: Universitas Diponegoro.
Jatimprov.(2018). UMKM, Tulang Punggung Perekonomian Jawa Timur. Retrieved from http://jatimprov.go.id/read/berita-pengumuman/umkm-tulang-punggung-perekonomian-jawa-timur
JawaPos.(2018). 98 Persen Perekonomian Surabaya Ditopang UKM. Retrieved from https://www.jawapos.com/metro/metropolis/07/03/2018/98-persen-perekonomian-surabaya-ditopang-ukm/
Kompasiana.(2017). 3 Peran Penting UMKM.Penggerak Penting Ekonomi Indonesia. Retrieved November 22, 2018, from https://www.kompasiana.com/hikhman/599eabfae728e442d60622e2/3-peran-penting-umkm-penggerak-penting-ekonomi-indonesia
Kotler, P., & Keller, K. L. (2012).Marketing Management. New Jersey: Prentice Hall.
Lusardi, A., & Mitchell, O. S. (2014). The Economic Importance of Financial Literacy: Theory and Evidence. Journal of Economic Literature, 52(1).
Mulyadi.(2007). Sistem Perencanaan dan Pengendalian Manajemen. Jakarta: Salemba Empat.
OECD.(2016). Guide To Creating Financial Literacy Scores And Financial Inclusion Indicators Using Data From The OECD / Infe 2015 Financial Literacy Survey. International Network on Financial Education, (September).
OJK.(2016). Peningkatan Literasi Dan Inklusi Keuangan Di Sektor Jasa Keuangan Untuk Konsumen Dan/Atau Masyarakat. Jakarta.
Potrich, A. C. G., Kelmara, M. V., & Wesley, M. D. S. (2016).Development of a financial literacy model for university students. Management Research Review, 356–376.
Purwidianti, W., & Rahayu, T. S. M. (2015).Pengaruh Faktor Internal Dan Eksternal Terhadap Kinerja Usaha Industri Kecil Dan Menengah Di Purwokerto Utara. Kinerja, 19(1), 149–159.
Rahayu, A. Y., & Musdholifah. (2017). Pengaruh literasi keuangan terhadap kinerja dan keberlanjutan umkm di kota surabaya. Jurnal Ilmu Manajemen, 5, 2017.
Sandra, A., & Purwanto, E. (2015).Pengaruh Faktor-Faktor Eksternal Dan Internal Terhadap Kinerja Usaha Kecil Dan Menengah Di Jakarta. Business Management Journal, 11(1), 97–124.
TribunJatim. (2018). Berkat Program Pahlawan Ekonomi dan Pejuang Muda, Surabaya Berhasil Turunkan Angka Kemiskinan, https://j. Retrieved from https://jatim.tribunnews.com/2018/07/18/berkat-program-pahlawan-ekonomi-dan-pejuang-muda-surabaya-berhasil-turunkan-angka-kemiskinan
Wahyu Hati, S., & Irawati, R. (2017).Faktor-Faktor Yang Mempengaruhi Kinerja Usaha Mikro Kecil Menengah (UMKM) di Kota Batam. Politeknik Negeri Batam.
Widhiarso, W. (2011). SKALO: Program Analisis Skala Guttman. Yogyakarta: Universitas Gajah Mada.
Wirawan.(2009). Evaluasi Kineja Sumber Daya Manusia Teori Aplikasi dan Penelitian. Jakarta: Salemba Empat.
Wispandono, R. M. M. (2010). Pengaruh Lingkungan Bisnis Terhadap Kinerja Pengrajin Industri Batik di Kabupaten Bangkalan. Jurnal Mitra Ekonomi Dan Manajeen Bisnis, 1(2), 152–162.
Zhou, K. Z., Yim, C. K. (Bennett), & Tse, D. K. (2005).The Effects of Strategic Orientations on Technology- and Market-Based Breakthrough Innovations. Journal of Marketing, 69(2), 42–60.